Privacy Policy

Flexible Health Insurance Brokers Ltd trades as Flexible Health and our registered office is Kestrel House, 146 Main Road, Biggin Hill, Kent TN16 3BA.

Your privacy is important to us and Flexible Health takes this issue very seriously.

Our policy on Privacy is detailed below and we would ask that you read this carefully so that you are aware of how your personal data will be dealt with when you use our website.
Any amendments to our policy will be posted onto our home page, but, in any event, your data will only be used for legitimate business purposes.

Data Collection

We may collect your data from a number of sources and these are detailed below. In each of the sources listed the data collected could include personal data:-

By speaking to one of our representatives

By supplying us with details in order to produce a quotation for a product from our website

By becoming a subscriber to our website

By entering a competition or completing an on line survey

Use of Data

Each time that you use our website to look for a product or service that we provide we may request certain information that is necessary for us to process your request.

This information may include your name, address, e-mail address and contact telephone numbers, but may not be limited to these details as this will be dependant upon your requirements.

No personal information will be disclosed to any third party unless we have received your Express Consent to do so.

Disclosure of information may be made to third parties where it is necessary to complete a request from you for one of our services. These will include our professional advisers, who must adhere to strict confidentiality codes, and any providers of insurance products who require the information to process and administer any policies that you may require.

We will utilise your information to process any transactions that you have requested and for our own internal administration and monitoring purposes.

Flexible Health will use your information to maintain contact with you in order to provide the best possible service standards and to provide you with information in relation to products or offers that we believe might be of interest to you.

Unless we have your express consent, none of your information will be disclosed to third parties for marketing purposes.

Data Protection

Flexible Health complies with the requirements of the Data Protection Act, 1998 and we are registered in accordance with all applicable legislation.

Amending your details

In the event that you wish to amend or in any way modify the information that we hold for you then please e-mail us at info@flexiblehealth.net and we will make all of the necessary changes.

Consent

By disclosing information to us via our website or by telephone, you consent to Flexible Health collecting, storing and processing your personal data in the manner set out in this Privacy Policy.

Flexible Health may utilise some information supplied to us as testimonials but we will not disclose any contact details on any material used.

How to Contact Us

In the event that you might have any questions or concerns in relation to any information that we might hold about you, please contact us by e-mail at info@flexiblehealth.net or telephone us on 0800 849 7744 and we will go through these with you.