Flexible Health Insurance Brokers Ltd trades as Flexible Health and our registered office is Eden House, Enterprise Way, Edenbridge, Kent TN8 6HF.
Your privacy is important to us and Flexible Health takes this issue very seriously.
Our policy on Privacy is detailed below and we would ask that you read this carefully so that you are aware of how your personal data will be dealt with when you use our website.
Any amendments to our policy will be posted onto our home page, but, in any event, your data will only be used for legitimate business purposes.
We may work with third parties to research certain usage and activities on our website on our behalf. No personal information about you is shared except to the extent that it is required to be used by a third party or parties for providing such research, and in the course of conducting this research we, and/or these third parties may place a unique “cookie” on your browser.
A cookie is a small file which is sent to your browser and stored on your computer’s hard disc and helps us understand and track your use of the site and where it can improve the information and services provided.
There are two different types of cookies:-
Session cookies – these are temporary and are erased when you close your internet browser.
Persistent cookies – these remain on your hard drive until you erase them or they expire at a pre-set deletion date.
IP addresses are not linked to other personally identifiable information, with the exception of that stored in certain cookies for analysis during the application process for products on this website. Any information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number or email address.
The types of cookies we set are detailed below.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous for, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Use of Data
Each time that you use our website to look for a product or service that we provide we may request certain information that is necessary for us to process your request.
This information may include your name, address, e-mail address and contact telephone numbers, but may not be limited to these details as this will be dependant upon your requirements.
No personal information will be disclosed to any third party unless we have received your Express Consent to do so.
Disclosure of information may be made to third parties where it is necessary to complete a request from you for one of our services. These will include our professional advisers, who must adhere to strict confidentiality codes, and any providers of insurance products who require the information to process and administer any policies that you may require.
We will utilise your information to process any transactions that you have requested and for our own internal administration and monitoring purposes.
Flexible Health will use your information to maintain contact with you in order to provide the best possible service standards and to provide you with information in relation to products or offers that we believe might be of interest to you.
Unless we have your express consent, none of your information will be disclosed to third parties for marketing purposes.
Flexible Health complies with the requirements of the Data Protection Act, 1998 and we are registered in accordance with all applicable legislation.
Amending your details
In the event that you wish to amend or in any way modify the information that we hold for you then please e-mail us at email@example.com and we will make all of the necessary changes.
Flexible Health may utilise some information supplied to us as testimonials but we will not disclose any contact details on any material used.
How to Contact Us
In the event that you might have any questions or concerns in relation to any information that we might hold about you, please contact us by e-mail at firstname.lastname@example.org or telephone us on 0800 849 7744 and we will go through these with you.